At Grassroots Hosting we take your privacy seriously.  As such we would like to inform you about our privacy policy.

Information Collection, Use, and Sharing

We do not sell, rent, or otherwise provide access to any personal information collected except as required by law (see below).  We only collect personal information that you voluntarily provide to us when communicating with us or ordering services.

We use the personal information you provide to us for the purpose of providing the services you have ordered, or to answer your questions about our services, or as otherwise expressly stated when providing the information.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

You can opt out of future contacts from us at any time.  However, we may not be able to continue to provide services you have ordered if you do.  We will inform of any impact to your withdrawal of consent.  Additionally, you may contact us at any time for the following reasons:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We take all reasonable precautions to protect your personal information.  Only authorized personal have access to stored information.  Offline information is secured to prevent unauthorized access or disclosure.

We collect all personal information on a secure TLS/SSL encrypted server.  You can verify this by looking for a lock symbol and looking for “https” at the beginning of the page address.

Additionally, we never have access to your complete credit card information.  Our site connects you directly with our payment processor and sends your encrypted credit card information directly from your computer to the bank for processing.  Your credit card never enters our servers.  Our payment provider securely stores your credit card information and provides us a secure “token”.  We use this token to process future charges, and it can only be used to process charges for our account.  We only have access to the last four digits of your card, the expiry date, and the type of card.

Employees only have access to information they require to perform their specific job, such as tech support, billing, and product registration.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Disclosure to Law Enforcement

We may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Changes

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you are in anyway concerned about the collection or use of your personal information please contact us at privacy@grassroots.host